Warranty & Replacement
8. Warranty & Replacement
Warranty Coverage
Kings Outlet offers a 1 – year limited warranty on products sold through our store, unless otherwise stated on the product page.
This warranty covers manufacturing defects under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
Replacement Products
If you are eligible for a replacement, Kings Outlet will provide an identical product or a product of comparable value. If the original item is unavailable, we may offer a replacement, repair, or a full refund, depending on availability and the nature of the issue.
Any replacement or repaired product is covered under the same warranty conditions as the original purchase.
How to File a Warranty Claim
Contact us at contact@kingsoutlet.us or (469) 733-3743 with your order number, a description of the defect, and photos where applicable. Warranty claims are handled in accordance with our Refund & Return Policy.
Questions & Contact Information
📍 Address: 11140 Harry Hines Blvd Suite #100, Dallas, TX 75229, United States
✆ Phone: (469) 733-3743
✉ Email: contact@kingsoutlet.us
🕐Business Monday – Friday, 9:00 AM – 5:00 PM EST (New York)